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Assessment Task
Effective communication throughout a workplace is an essential ingredient to align people’s efforts towards achieving organisational goals. Yet it seems that ‘communication problems’ are continually mentioned as one of the main difficulties for most organisations.
Your boss, the CEO of ABC Company, has asked you to prepare a report investigating the question: ‘why managers should make effective communication a priority’? In so doing she expects you to examine four issues:
  1. The personal and interpersonal aspects of communication – communicating to persuade and influence others (key points for practicing the art of persuasion) – including personal networks and the grapevine.
  1. The organisation as a whole and formal communication channels – establishing and maintaining formal and informal channels of communication downward, upward and horizontally.
  1. Aspects of communication that relate to sustainability: communication of sustainability activities and achievements (corporate social responsibility), and the sustainability of an organisation’s communication activities themselves.
  1. Crisis communication and the development of communication strategies to protect the reputation of the organisation in a crisis.
Working in groups of four, each student will write on one of these four workplace communication issues. (Please note: depending on final student numbers there may be groups of three or five. In the case of a group of three students write on three of the four issues. In the case of a group of five a fifth communication issue will be presented).
Please follow these guidelines to complete the assessment: The assessment task comprises two parts:
  1. one group-based report comprising 1500 words per individual per section (representing 60% of the final grade); and
  1. group-based activities focussing on:
  • the completion of a team contract;
  • the organisation, structure and editing of the actual report;
  • a group-based poster presentation reflecting on the processes of group work (representing 40% of the final grade).
Please note:
  1. Details of the marking criteria and mark distribution will be available on the Blackboard.
  1. At the beginning of Week 8 you will be assigned to your group. Each group is expected to produce a team contract: establishing team procedures, identifying expectations, and specifying the consequences for failing to follow these procedures and fulfil these expectations. Since the basic purpose of this team contract is to accelerate your team’s development, to increase individual accountability for team tasks, and to reduce the possibility for team conflict, make your contract as specific as possible.
  • each task in as much detail as possible
  • each step in a procedure or process, in as much detailed as possible
  • the exact person(s) responsible for each specific task, and
  • the exact time and exact place for completion or submission of each task.
Complete, sign, and submit a copy of your finalised contract to your tutor by end of Week 9.
Please note: Writing a group report requires effective organisation, time management and communication skills. Students often find report writing on their own challenging, and group writing can be even more intimidating. Guidelines for approaching a group report – for structuring the report and dividing the workload, who will write what sections and take responsibility for editing, proofreading, publishing – are provided under Assessment Tasks and Submissions. Without guidelines, one or two students in a group often end up writing the group report, and this can create workload issues, and resentment when marks are distributed.
  1. Each student in your group needs to select ONE of the four workplace communication issues.
  1. Start your web-based research with a search of popular business publications, even trade journals, professional journals and current affairs journals, for any information about workplace communication issues. Finally, use academic research to support your findings in relation to your selected theme.
  1. Each student needs to find 8-10 secondary sources for their particular section. Please note that you are expected to use a minimum of four (4) refereed academic journals. You will be shown how to tell if a journal is peer-reviewed/refereed. Do not include more than 10 references per student.
  1. You are encouraged to write a first draft of this report at least one week prior to the due date to ensure adequate time for revision. Please be aware that in addition to the content, the writing quality and use of appropriate referencing will be marked.
  1. Instructions on how to go about designing your poster, web page links, and past examples intended to provide support and guidance, are available under Assessment Tasks and Submissions (Task 4). Producing a poster can be a great way of presenting research findings in a concise and powerful manner. Posters are used widely within the academic community at conferences and conventions. The best posters are those which can effectively summarise the important aspects of a given research topic, are easy to read and understand, and are visually appealing. You want your poster to stand out and to leave the reader with more than a cursory knowledge of your topic. Normally posters are presented in an A0, A2 or A1 format.
  1. Submit the report to Turnitin via the Blackboard site no later than the due date: Friday 5th October 9.00am (QLD time). Poster presentations will take place in Week 13 during the nominated tutorial sessions.
  1. Refer to the Marking Criteria Guide and Marking Rubric located under Assessment Tasks and Submissions on the Blackboard.
PRIOS/CDT brief for Assessment 4:
  1. Purpose: To conduct web-based research into four workplace communication issues.
  2. Reader: The CEO of ABC Company (your boss).
  3. Information: Based on secondary research.
  4. Organisation: Direct order approach.
  5. Style: Formal. Be sure to proofread carefully to ensure that there are no sentence-level errors such as spelling mistakes, wrong word choice, incorrect punctuation, etc.
  6. Channel choice: Written document and oral presentation.
  7. Document design: Report format.
  8. Length: 1500 words per group member for the report + one poster presentation.

It is unequivocally prompted that the evaluation guidelines and stamping criteria be considered nearby the Assessment Marking Rubric. Different Resources and Discussions will be posted on the Discussion Board.

This is an evaluated unit and grades are granted as itemized in the University’s Rules Relating to Awards. To accomplish a passing evaluation in the unit all appraisal tasks must be submitted and a general characteristic of half or increasingly should be gotten.

Extraordinary thought

All applications for Special Consideration should be submitted before the due date of the evaluation thing.

Accommodation of Special Consideration shape, together with all supporting documentation does not ensure Special Consideration will be conceded. NB: Only the Unit Assessor can endorse a Special Consideration application.

Solicitations for uncommon thought in connection to evaluation undertakings will just be considered on the accompanying grounds:

wellbeing (counting effects of religious fasting);

merciful conditions;

religious observances or festivities;

genuine unanticipated individual occasions;

determination in State, national or global wearing or social occasions;

rendering certified and unanticipated crisis benefit in an expert or willful limit; or

rendering any administration (counting undertaking preparing) in the Defense Reserves.

PC disappointment won’t be acknowledged as a purpose behind missing an evaluation due date: you are unequivocally educated to reinforcement all regarding your work, for instance on a USB streak drive, to guarantee that you are as yet ready to submit to a due date in case of a PC related disappointment.

Area 4 — Grounds for Special Consideration

Area 5 — Types of Special Consideration

Area 6 — Examination and Special Examination Periods

Late punishments

Any task submitted after the due date will be handled as per the University’s Assessment Policy and Procedures. In situations where there are no acknowledged relieving conditions as decided through Special Consideration techniques, the late accommodation of an appraisal assignment will lead naturally to the burden of a punishment.

In particular, this implies a finding of 5% of the accessible stamp from the genuine check accomplished by the understudy, one moment after the due date and time indicated by the Unit Assessor. A further conclusion of 5% of the accessible check from the real stamp will at that point be forced for every 24 hour time frame that the task stays past due. For full subtleties of the For full subtleties of the punishment and how it is connected, if it’s not too much trouble allude to SCU’s Assessment Policy and Procures, accessible on the unit’s Blackboard site.

A viable precedent

Accept that you have an appraisal that is worth 30 imprints and you present your paper 1.5 days late. In the wake of evaluating it similarly that every single other paper are surveyed, your mentor verify that you ought to get 20 marks. According to the Late Submission arrangement, 1.5 imprints ought to at first be deducted (5% of 30). A further 1.5 imprints ought to likewise be deducted for the one complete 24 hour time frame that the task was past due. A sum of 3 imprints ought to in this manner be deducted, leaving a last characteristic of 17.

If it’s not too much trouble take note of that late assignments are probably going to be come back with an essentially diminished measure of input.

Scholarly Integrity

Understudies are helped to remember the very genuine view the University takes as to counterfeiting and are emphatically encouraged to peruse the college’s strategies on scholarly respectability and the punishments related with scholastic unfortunate behavior

Copyright infringement implies asserting credit for another person’s scholarly work. On the off chance that you discover any of the accompanying issues in your scholastic composition, you might be liable of copying another person’s work.


This incorporates replicating materials, thoughts or ideas from a book, article, report or other composed record, introduction, arrangement, fine art, structure, drawing, hardware, PC program or programming, site, web, other electronic asset, or someone else’s task, without proper affirmation.

Unseemly rewording aptitudes, bringing about replicating the composed articulation of another person without affirmation

Twisting of importance.

Missing attribution.

Missing quotes.

Depending excessively on other individuals’ material.

Unseemly and insufficient reference and missing reference passage.

Lacking reference of pictures.


It is essential you comprehend what establishes utilizing sources capably. If all else fails, if it’s not too much trouble examine with your coach.

Task Resubmission

Task resubmission is allowed in the unit MNG81001 Management Communication for those understudies who have gotten a come up short review in either appraisal thing 1, 2 or 3. The resubmit is for one appraisal thing just and the outcome will be granted either a go (of half of the stamp for the evaluation thing) or fall flat review.

Further subtleties on resubmission will be made accessible after the arrival of Assessment 3 grades.


All evaluation things (1, 2, 3 and 4) must be stopped through Turnitin joined by a ‘Task Cover Sheet’.

Understudy Access and Inclusion

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