HS2041 Enterprise Systems
Case Study: ERP Implementation Failure A case study
Assignment Description: In this assignment you need to read a case study on Enterprise Resource Planning (ERP) implementation and answer three questions. This assignment will let you define and describe the evaluation of Enterprise Resource Planning (ERP) systems. It will also let you examine and judge the role of EPR and their adoption process in organization. Most importantly, you will learn to analyse and develop arguments organisation’s ERP selection, planning, implementation and ongoing support phases. Student will also argue about the roles of key stakeholders in an organisation’s ERP selection, planning, implementation, adoption and ongoing support phases.
You need to read the case study on ‘ERP Implementation
Failure: A Case Study’ (uploaded on Blackboard as a separate file) and answer the following questions:
What are the key goals Hershey wanted to achieve using an ERP system?
Discuss the pros and cons to customising the system. Use examples relevant to Hershey.
How should Hershey have handled change management during ERP implementation?
Answers to the three questions can be presented in a Question Answer style. A formal business report structure is not required.
Word limit for this assignment is 1000 –1500 words
Assessment Components Description of the section
Define and describe Students are able to define and describe Enterprise
Resource Planning systems (ERPs).
Examine and judge They can examine and judge of the role of ERPs in organisations and evaluate their adoption and use characteristics.
Analyse and develop arguments
Describe and critically analyse
Quality of arguments in relation to an organisation’s ERP selection, planning, implementation and ongoing support phases.
Analytical capability of the roles of key stakeholders in an organisation’s ERP selection, planning, implementation, adoption and ongoing support phases.
Assignment Date Due: Friday Week 7 by 5:00 PM
Assignment Submission Guideline: Please submit your assignment as a Word document or PDF file on Blackboard.
HS2041 Enterprise Systems – Trimester 1 2018
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